Organization within the Neo Admin Center

Neo Admin Center offers centralized administration and security solutions, enabling admins to securely manage their users and accounts more simply.

Authentication and Security

With Organization, you can centrally configure numerous security policies that include custom policies for specific accounts, Contact SSO, SSO using trusted IdPs, and custom password policy. In this section, we will provide you with answers to any question that you might have regarding login and security.

Unified Billing Experience

Freshworks Analytics

Freddy AI and Chatbots (Legacy)

Build and deploy chatbots on the fly, without having to code. Provide resolutions and empower customers to help themselves.

Others

Developer Experience and Marketplace

A complete set of support articles to help you navigate the Freshworks Marktplace and get going as a developer

Policies and Data Protection

Moderate how you authenticate users on your helpdesk, how you host your portal and control access to it.