FreshLogo freshworks

Single Sign-On (SSO)

The solution articles below detail how to configure Single Sign-On (SSO) for Freshworks with SAML, OAuth2, OpenID Connect (OIDC), or JWT using various Identity Providers (IdP) like ADFS, OneLogin, Okta, or Azure AD. Also, learn how to configure SSO for contacts or multiple SSO for accounts in your organization using custom policy.

What is Single Sign-On (SSO)? How does SSO work?
In this article, we'll briefly talk about Single Sign-On and how it works.  If you are looking for specific information about SSO for Freshworks or con...
Mon, 22 Jun, 2020 at 12:16 PM
Terms and their Definitions to Understand SSO better
Here are a few definitions of terms that you might encounter as you learn more about SSO: Service Provider (SP) provides IT solutions and/or services to ...
Mon, 22 Jun, 2020 at 1:37 PM
How to Implement Single Sign-On (SSO) for Freshworks?
Single Sign-On (SSO) is a system that lets users securely authenticate multiple cloud applications by logging in only once in a managed authentication syste...
Mon, 22 Jun, 2020 at 12:29 PM
How to Configure SAML 2.0 for Freshworks using OneLogin?
You can use Single sign-on (SSO) to log into your Freshworks account via existing SAML-enabled ID providers, such as Active Directory, OneLogin, Okta, etc. ...
Thu, 13 Aug, 2020 at 2:18 PM
How to Configure SAML 2.0 for Freshworks using Okta?
You can use Single sign-on (SSO) to log into your Freshworks account via existing SAML-enabled ID providers, such as Active Directory, OneLogin, Okta, etc. ...
Thu, 13 Aug, 2020 at 2:20 PM
How to Configure SAML 2.0 for Freshworks using ADFS?
You can use Single sign-on (SSO) to log into your Freshworks account via existing SAML-enabled ID providers, such as Active Directory, OneLogin, Okta, etc. ...
Thu, 13 Aug, 2020 at 2:25 PM
How to Configure SAML 2.0 for Freshworks using Azure Active Directory?
You can use Single sign-on (SSO) to log into your Freshworks account via existing SAML-enabled ID providers, such as Active Directory, OneLogin, Okta, etc. ...
Thu, 13 Aug, 2020 at 2:21 PM
Can I have Multiple SSO Configurations for Accounts in my Organization?
Yes, you can define multiple SSO configurations for accounts in your organization. You can define a default security policy that will be applicable to all a...
Wed, 24 Jun, 2020 at 10:42 AM
What is a Custom Policy? How is it Different from a Default Policy?
Default Policy You can define a default security policy (Log in --> Security icon on the left sidebar) that will be applicable to all admins/agents logg...
Wed, 24 Jun, 2020 at 10:36 AM
How to Configure SSO with a SAML 2.0 Identity Provider?
You can use Single sign-on (SSO) to log into your Freshworks account via existing SAML-enabled ID providers, such as Active Directory, OneLogin, Okta, etc. ...
Wed, 24 Jun, 2020 at 11:03 AM