freshworks

Support articles on Freshworks' Sign In 8

• How Can I Secure Access to My Freshworks Accounts?
• I Forgot My Password. How Can I Reset It?
• I Want to Change My Password. How Can I Do It?
• How Can I Customize the Password Policy for My Organization?
• My Account is Locked. How Can I Unlock My Account?

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Single Sign-On (SSO) 17

• Here is What You Need to Know About the New Security UI
• What is Single Sign-On (SSO)? How does SSO work?
• Terms and their Definitions to Understand SSO better
• How to Implement Single Sign-On (SSO) for Freshworks?
• How to Configure SSO with a SAML 2.0 Identity Provider?

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Two-Factor Authentication 6

• How Can I Enable/Disable Two-Factor Authentication?
• I Lost My Device That is Used to Configure 2FA. How Can I Log In?
• How Can an Organization Admin Enforce 2FA as a Policy for All or Some Users in the Organization?
• I Have Lost Both the Device and the Recovery Codes Needed to Finish 2FA. How Can I Log in to My Account?
• How Can an Organization Admin Send Recovery Codes to the User?

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Session Management 3

• Can I Specify The Number of Concurrent/Parallel Sessions A User of My Organization Can Have Active?
• How can I configure Session Timeout?
• How can configure Idle Session Timeout?