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Authentication and Security
Support articles on Freshworks' Sign In
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How Can I Secure Access to My Freshworks Accounts?
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I Forgot My Password. How Can I Reset It?
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I Want to Change My Password. How Can I Do It?
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How Can I Customize the Password Policy for My Organization?
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My Account is Locked. How Can I Unlock My Account?
Single Sign-On (SSO)
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Here is What You Need to Know About the New Security UI
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What is Single Sign-On (SSO)? How does SSO work?
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Terms and their Definitions to Understand SSO better
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How to Implement Single Sign-On (SSO) for Freshworks?
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How to Configure SSO with a SAML 2.0 Identity Provider?
Two-Factor Authentication
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How Can I Enable/Disable Two-Factor Authentication?
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I Lost My Device That is Used to Configure 2FA. How Can I Log In?
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How Can an Organization Admin Enforce 2FA as a Policy for All or Some Users in the Organization?
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I Have Lost Both the Device and the Recovery Codes Needed to Finish 2FA. How Can I Log in to My Account?
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How Can an Organization Admin Send Recovery Codes to the User?