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Getting Started with the 'Organization'

Central to the Freshworks Platform is our concept of an Organization. It binds every account of a customer across the Freshworks portfolio together. The solution articles under this section will help you understand this concept better.

What's the Freshworks Organization? What Does it Mean for Me?
Central to the Freshworks Platform is our concept of an Organization. It binds every account of a customer across the Freshworks portfolio together. Ad...
Mon, 13 Jul, 2020 at 4:52 PM
What is and How Can I Change My Org URL?
What is Org URL When you first sign-up for a Freshworks product, we auto-generate an Org URL for your Organization based on your signup data and our propri...
Mon, 13 Jul, 2020 at 5:25 PM
Navigating to and around Your Organization Dashboard
Org Admins can navigate to the Organization Dashboard either by navigating to the Org URL <https://yourorg.freshworks.com> or by clicking on the Manag...
Tue, 14 Jul, 2020 at 3:53 PM
I am an Existing Customer. What Changes will I Face with the Creation of Organization?
Once the Organization feature is enabled for you, all your subsequent logins will be redirected to your Freshworks Login URL and your users are expected to ...
Mon, 13 Jul, 2020 at 5:44 PM