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Getting Started with the 'Organization'

Central to the Freshworks Platform is our concept of an Organization. It binds every account of a customer across the Freshworks portfolio together. The solution articles under this section will help you understand this concept better.

What's Neo Admin Center?
In this new enterprise software era, a platform is an essential part of a business’s software stack. It provides key technologies that help businesses provi...
Wed, 17 Feb, 2021 at 12:53 PM
What's the Freshworks Organization? What Does it Mean for Me?
Before we get to talking about what is an Organization, let's understand what is Neo Admin Center.  Freshworks Neo Platform is a flexible, end-to-en...
Tue, 24 Nov, 2020 at 3:38 PM
Navigating to and around the Neo Admin Center
In the previous articles, we had discussed what is the Neo Admin Center and the concept of an Organization. In this article, we will help you access the Neo...
Tue, 24 Nov, 2020 at 5:48 PM
What is and How Can I Change My Organization URL?
What is Organization URL When you first sign-up for a Freshworks product, we auto-generate an Organization URL for your Organization based on your signup d...
Thu, 4 Feb, 2021 at 3:00 PM
I am an Existing Customer. What Changes will I Face with the Creation of Organization?
Once the Organization feature is enabled for you, all your subsequent logins will be redirected to your Freshworks Login URL and your users are expected to ...
Tue, 24 Nov, 2020 at 6:21 PM
How Can I Delete My Organization?
If there are no longer any Freshworks product accounts associated with your Freshworks Organization, the organization becomes eligible for deletion. If you ...
Tue, 9 Feb, 2021 at 3:30 PM