FreshLogo freshworks

Managing Organization

Central to the Freshworks Platform is our concept of an Organization. It binds every account of a customer across the Freshworks portfolio together. The solution articles under this section will help you understand this concept better.

What's new with Freshworks Organization
1. What is an Organization and how does it work? In order to give you centralised control over all your accounts and agents, we are launching a new featu...
Tue, 15 Oct, 2019 at 3:27 PM
Changes to the Freshworks switcher with the release of Organisation feature
Freshworks Organisation enables a centralised control over all your accounts and users. With this release, there are a few changes to the behaviour of the F...
Fri, 17 May, 2019 at 1:18 PM
Importing account to an Organization
Organization enables centralised management over all your users and accounts. Having accounts in the same Organization helps the admin and agents to do the ...
Fri, 17 May, 2019 at 1:05 PM
Organization Feature - Release Notes
Freshworks "organization" helps you group all your accounts and users and manage the common policies from one central place including policie...
Fri, 1 May, 2020 at 11:41 AM