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Articles about GDPR, Data storage & Protection

GDPR - Freshdesk
Freshdesk is ready for GDPR. Here are the changes we’ve made to our product and policies to help you comply with GDPR. We’ve also answered some of the quest...
Mon, 15 Jun, 2020 at 5:06 PM
Migrating Freshdesk data to our new data centre - only for European customers
As part of GDPR compliance and to better serve our customers and provide them with secure, fast, and reliable services, we will soon be consolidating our...
Tue, 26 Jun, 2018 at 9:27 PM
How to delete my account and its data from Freshmarketer
As a part o GDPR, we provide an option to delete your account and its data from the Freshmarketer database.  Sign in to your account https://yourdoma...
Tue, 18 Feb, 2020 at 5:54 PM
Terms of Service Update
We have updated our Terms of Service (“ToS”), Privacy Notice (“Notice”) and Data Protection Addendum (“DPA”).  These updates became effective on March 18, 2...
Tue, 18 Feb, 2020 at 5:54 PM
Suppression of Identifiable information
Suppression of Identifiable Information:  For customers of Freshmarketer: We will store the email id, phone number (if given), name, credit card details...
Tue, 18 Feb, 2020 at 5:54 PM
How to Opt Out from Freshmarketer
As a part of GDPR compliance, Freshmarketer provides you an option to Opt out from Freshmarketer. If you are using Freshmarketer in your website and if you...
Tue, 18 Feb, 2020 at 5:54 PM
Is it possible to search for data specific to a person?
No, It is not possible to search data specific to a person in Freshmarketer. As explained here, data stored in Freshmarketer cannot be used to identify an i...
Tue, 18 Feb, 2020 at 5:54 PM
Freshmarketer Cookies
Cookie Name Purpose Generation Time Duration Usage zarget_user_id Unique ID where user bucketed into the experiment in the website When user&...
Tue, 18 Feb, 2020 at 5:54 PM
Privacy Notice (With effect from October 1, 2019)
We have updated our Privacy Notice (“Notice”) that will take effect from 1 October 2019. We encourage you to read our Notice completely and let us know i...
Tue, 18 Feb, 2020 at 5:54 PM