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Building reports

Building a new report
With Freshworks Analytics, the goal is to give you the power to make your own decisions with respect to your key performance indicators. Using reports, you ...
Wed, 22 May, 2024 at 12:54 PM
Working with widgets
Reports consist of widgets. Just like reports, widgets can be customised through filters, group by and rank order to include or exclude datasets. You can al...
Mon, 28 Sep, 2020 at 10:43 AM
Searching for widgets and reports
Before you start configuring a widget or building a report, search for it to make sure you're not reinventing the wheel. Use the search bar in th...
Wed, 2 Sep, 2020 at 2:35 PM
Visualizations in Analytics
Freshworks Analytics supports the following chart types for your visualization needs. Area chart Bar chart Bubble chart Donut chart Grouped bar chart ...
Sun, 2 Mar, 2025 at 11:32 PM
Adding a text widget to a report
Some reports are self explanatory but others aren't. Add text to your report pages for effects and explanation.  You can add text to a report b...
Wed, 2 Sep, 2020 at 2:36 PM
Adding an image to your report
A good report tells a great story. Data can't just stand by itself - it needs text and images to add context to your presentation.  You can add...
Mon, 3 Mar, 2025 at 12:06 AM
Customise a report's look
Presentation is everything when it comes to data. Customise a report's look and feel to suit your purposes - you can style reports as well as individual...
Tue, 1 Jun, 2021 at 11:12 AM
Creating Custom Metrics
We at Freshworks believe that there can never be 'one size fits all' and our features are representative of the same. In a bid to make report-making...
Wed, 8 Nov, 2023 at 5:44 PM
Creating Custom Attributes
A curated experience is the only way through which businesses can unlock the full value and potential of products and the features. Freshworks Analytics has...
Wed, 8 Nov, 2023 at 5:46 PM
Interactive Filters as Widgets
Filters help you narrow down and focus on the data that you're working with. To make it easier for you to narrow down what data you want, you can add an...
Thu, 2 Dec, 2021 at 8:33 AM