freshworks

The syntax for the file name of a scheduled widget or report is <widget_name_or_report_name>_<metric_name>_<timestamp_of_report_generation>...

Yes, ownership of reports can be changed as long as the existing owner is a valid user.

Only the owner of a Report can change/transfer the ownership to another user. This can be done by clicking the Share option in the Analytics header bar and...

All existing private reports created by the deleted user are automatically deleted. All schedules created on these reports will also automatically stop.

All existing shared reports created by the deleted user automatically move to trash. Users who these reports are shared with, can retrieve them from trash...

You can expect to receive the scheduled widgets and reports on email as per the following for various frequencies: Daily: 4 hours Weekly: 8 hours Monthl...

You can expect to receive the data exports on email as per the following for various frequencies: Hourly: 60 minutes Daily: 4 hours Weekly: 8 hours Mon...

When using date filters in data analysis, the options 'in the last 1 Month' and 'in the last 30 Days' might seem similar, but they represent...

The Unresolved Tickets metric supports only 50 data points. For example, in any widget where this metric is used, you can only view upto 50 values for this ...