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Authentication and Security
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8
How Can I Secure Access to My Freshworks Accounts?
I Forgot My Password. How Can I Reset It?
I Want to Change My Password. How Can I Do It?
How Can I Customize the Password Policy for My Organization?
My Account is Locked. How Can I Unlock My Account?
See all 8 articles
Single Sign-On (SSO)
17
Here is What You Need to Know About the New Security UI
What is Single Sign-On (SSO)? How does SSO work?
Terms and their Definitions to Understand SSO better
How to Implement Single Sign-On (SSO) for Freshworks?
How to Configure SSO with a SAML 2.0 Identity Provider?
See all 17 articles
Two-Factor Authentication
6
How Can I Enable/Disable Two-Factor Authentication?
I Lost My Device That is Used to Configure 2FA. How Can I Log In?
How Can an Organization Admin Enforce 2FA as a Policy for All or Some Users in the Organization?
I Have Lost Both the Device and the Recovery Codes Needed to Finish 2FA. How Can I Log in to My Account?
How Can an Organization Admin Send Recovery Codes to the User?
See all 6 articles
Session Management
3
Can I Specify The Number of Concurrent/Parallel Sessions A User of My Organization Can Have Active?
How can I configure Session Timeout?
How can configure Idle Session Timeout?