freshworks

Analyzing how your bots perform is essential to understanding the behavior of your bot. You can learn more about how your bots behave and get insights into ...

Multiselect allows your customers to select more than one option as applicable while conversing with your bot. Restricting customers to a single select radi...

You can enable your Freddy Self-service bot to understand the intent of your customers in a conversation. You can set up questions and their variations...