New Static IPs for all regions (Jan 2024)
Allowlist the following static IPs so your agents can access Freshdesk via VPN
162.159.140.147
172.66.0.145
Allowlist the below mentioned IP addresses in addition to the above static IPs to ensure that your agents can access the Freshdesk portal via VPN seamlessly.
S.No. | Additional IP addresses for the AUS pod (ap-southeast-2) | Additional IP addresses for the US pod (US-East-1) |
1 | 54.79.197.131
| 44.198.71.96 |
2 | 13.210.23.123 | 52.206.190.186 |
3 | 54.253.16.59
| 34.227.156.121
|
4 | 3.106.158.65 | 52.22.73.41 |
5 | 13.211.182.135 | 52.44.14.227 |
6 | 3.104.130.159 | 54.243.42.8 |
7 | 52.65.189.69
| 54.163.169.242 |
8 | 54.66.86.26
| 3.228.210.185 |
9 | 13.236.78.173 | 18.215.21.223 |
10 | 13.237.224.140 | 3.209.153.14 |
11 | 3.105.198.208 | 35.169.247.141 |
12 | 13.237.99.109 | 54.205.32.120 |
13 | 13.54.169.44
| 34.231.78.123 |
14 | 13.236.99.235
| 54.85.59.227 |
15 | 13.236.239.201 | 3.212.100.132 |
16 | 3.24.64.8 | 54.85.43.134 |
17 | 52.65.42.233 | 34.225.42.70 |
18 | 54.153.133.60 | 18.215.41.145 |
19 | 54.66.119.34 | 54.88.243.234 |
20 | 54.206.146.53 | 54.175.20.215 |
21 | 54.252.77.222 | 52.55.102.29 |
22 | 54.206.143.243 | 52.87.98.3 |
23 | 54.66.119.238 | 52.1.113.83 |
24 | 54.252.17.178 | 54.84.184.154 |
25 |
| 52.70.98.152 |
26 |
| 184.72.189.255 |
27 |
| 52.3.125.17 |
28 |
| 54.91.115.110 |
29 |
| 52.207.46.48 |
30 |
| 54.205.74.210 |
31 |
| 54.196.121.140 |
32 |
| 18.235.72.125 |
33 |
| 54.84.18.86 |
34 |
| 54.167.39.237 |
35 |
| 54.158.184.166 |
36 |
| 34.239.36.222 |
37 |
| 54.144.236.172 |
38 |
| 52.72.100.244 |
39 |
| 54.208.121.59 |
40 |
| 52.73.240.25 |
Reach out to us at support@freshdesk.com for any assistance.