Freshworks Organisation enables a centralised control over all your accounts and users. With this release, there are a few changes to the behaviour of the Freshworks switcher.

  • In the Freshworks Switcher, you will only be able to see the accounts that are part of the same Organization.
  • Only Org admins can sign up for new products from the Freshworks switcher. Any account created from within the Freshworks switcher will automatically be part of the Organization.
  • Logout option is now available the Freshworks switcher

If you think your accounts are incorrectly configured in different Organizations, please have them imported into one Organization so that you can seamlessly switch between them from the Freshworks switcher.