In this article, we will briefly explain how Single Sign-On works in the context of Freshworks suite of products, protocols supported by our implementation and how you can configure the single sign-on settings for various protocols.
To learn more about Single Sign-on in general, you can refer to this article below
Accessing Single Sign-On Settings
As of today, Freshworks supports the following protocols to exchange user identity information securely between Identity Provider and Service Provider. We have provided a detailed guide for configuring Single Sign-On settings for each of these protocols here.