With the new Freshworks' sign in, we are adding another layer of security that enables you to

  • define policies like custom password policy that will make it harder for anyone outside of your Organization to log into your accounts.
  • simplify the login experience by configuring Single Sign-on for agents and your contacts. 
  • have visibility into who did what, and when.
  • give users outside the organization (customers, partners, vendors, etc.) access to internal systems without compromising security
  • be more productive (while staying secure) in a variety of environments, whether they’re working from home, the office, or on the road. 
  • automate repetitive tasks like password resets.