• What are the differences between using the Freddy Self-service widget and the Conversations widget?
  • Freddy Self-service for mobile apps
  • Redacting sensitive information
  • Restrict access to your support portal using IP address
  • Getting started with Freddy Copilot
  • How Can I Enable/Disable Two-Factor Authentication?
  • HIPAA Configuration Guide
  • Setting up parameters for contextual support
  • How to Configure SAML 2.0 for Freshworks using Azure Active Directory? [Updated with video tutorial]
  • Configuring Actions in the bot builder
  • Configuring dialogs in Freddy Self Service
  • How to Configure SSO with OAuth 2.0?
  • What's new in Analytics?
  • Freshworks - Terms of Service (ToS) Update - March 2019
  • The A-Z of the Bot Builder in Freddy Self-service
  • Working with widgets
  • Making use of Named-Entity Recognition (NER) in the bot builder
  • Configuring multilingual support in Freddy Self-service
  • How can I create multiple product trials under one organization?
  • Using different bot flows for multiple Freshchat channels/topics
  • Configuring conditional flows in the chatbot builder
  • Freddy Self-service billing FAQs
  • How to Configure SSO with a SAML 2.0 Identity Provider?
  • Ticket Archiving
  • Creating Custom Metrics
  • Advanced funnel chart
  • How to set up custom properties (attributes) in Freddy Self-service?
  • I am a Customer Who Uses Only One Product of Freshworks. How Am I Getting Benefitted from Freshworks' Sign In?
  • Introduction to Analytics and some answers to FAQs
  • Organization Admins in Neo Admin Center