The following Voluntary Product Accessibility Template (VPAT) documents outline the level of support that Freshservice provides with respect to the WCAG 2.2 AA success criteria. These VPATs help customers, procurement teams, and compliance stakeholders evaluate how our products align with accessibility requirements, including those defined under Section 508 of the U.S. Rehabilitation Act.

Our VPATs are intended to provide transparent, standardized, and comparable information about the accessibility support available across the Freshservice product suite.

You can access the following VPAT documents in the attached files:

• Freshservice Self-Service Portal VPAT: This document outlines the accessibility compliance for the Freshservice Self-Service Portal, detailing its alignment with WCAG 2.2 AA and Section 508 standards.

• Freshservice Agent Portal VPAT: This document outlines the accessibility compliance for the Freshservice Agent Portal, detailing its alignment with WCAG 2.2 AA and Section 508 standards.