The following Voluntary Product Accessibility Template (VPAT) documents outline the level of support that each Freshdesk product provides for specific WCAG 2.2 AA success criteria. These VPATs help customers, procurement teams, and compliance stakeholders evaluate how our products align with accessibility requirements, including those defined under Section 508 of the U.S. Rehabilitation Act.

Our VPATs are intended to provide transparent, standardized, and comparable information about accessibility support across the Freshworks product suite.

You can access the following VPAT documents in the attached files:

• Freshchat VPAT: This document outlines the accessibility compliance for Freshchat, detailing its alignment with WCAG 2.2 AA and Section 508 standards.

• Freshdesk Customer Portal VPAT: This document outlines the accessibility compliance for the Freshdesk Customer Portal, detailing its alignment with WCAG 2.2 AA and Section 508 standards.

• Freshworks Freshdesk Agent VPAT: This document outlines the accessibility compliance for the Freshworks Freshdesk Agent portal, detailing its alignment with WCAG 2.2 AA and Section 508 standards.

• Freshworks Web Chat Widget VPAT: This document outlines the accessibility compliance for the Freshworks Web Chat Widget, detailing its alignment with WCAG 2.2 AA and Section 508 standards.