You can access the My Subscription window from the switcher.
If you have a single subscription, you will directly see the Subscription Summary. If you have more than one, you will have to choose the Subscription you wish to manage as shown below.
From here, you can edit your plan details from the Subscription Summary of the plan you wish to edit.
Underneath this, you will be able to upgrade to a higher billing frequency.
Once you choose the updated frequency, please press Update Subscription at the bottom to ensure your changes are reflected.
Remember to hit Confirm. You will receive a confirmation after as shown below.
Note - if you request a change in billing frequency from a lower frequency to higher, the change will only be reflected after the current billing period is over.
If you are an offline paying customer (you do not have a saved card in your subscription and pay through a different mode), you cannot change billing frequency online. Please write to billing@freshworks.com for more details.