Audit logs are records of events you would want to track in your workflow. They help internal/ external compliance audit cycles and identify discrepancies if any.
This support article helps you understand the Billing Audit log's uses and navigation.
Here is how you can access the billing audit log:
From the switcher, click on Audit logs within the Neo Admin Center widget of options.
Choose the Billing Tab within Audit Logs.
Here, you can see an account of who performed what action and for which account, with additional information on the billing function, performed as well.
Since there is a lot of information on this page, you can choose to filter based on the user, the date range and the action performed.
To apply filters,
Head to Audit Log and click on the funnel icon in the top right corner.
Choose the Date range for which you wish to view the audit
Choose the User whose action you want to look for
Choose the Action you want to filter
Once done, click Apply.
The billing audit log keeps track of the following changes to your subscription:
Billing Term Increased
Scheduled Changes Removed
Billing Term Decreased
Plan Update Scheduled
Licence Upgrade Scheduled
Licence Downgrade Scheduled
Addon Removal Scheduled
Addon Purchase Scheduled
Addon Decrease Scheduled
Billing Term Increase Scheduled
Billing Term Decrease Scheduled
Shipping Address Added
Shipping Address Updated
Subscription Cancellation Scheduled
Subscription Scheduled Cancellation Removed
Billing Address Added
Billing Address Updated
Subscription Changes Scheduled
For further questions, please write to email@example.com.