FreshLogo freshworks

Email delivery in Freshdesk

Creating an SPF record to ensure proper email delivery
Note: You do not need to configure SPF records separately in case you are setting up DKIM. Reach out to support@freshdesk.com if you need any help. In ...
Thu, 28 May, 2020 at 7:56 PM
Email domain verification using DKIM records
Note: DKIM is not applicable if you have a custom mailbox.  Domain verification is a mandatory check if you are using the default Freshdesk server as t...
Tue, 2 Jun, 2020 at 2:29 PM
Email Delivery Failure Notification
A large number of factors influence the successful delivery of emails. In a rare occasion that an email does not get delivered to one or more of the intend...
Tue, 20 Aug, 2019 at 4:26 PM