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Email delivery in Freshdesk

Creating an SPF record to ensure proper email delivery
Note: You do not need to configure SPF records separately in case you are setting up DKIM. Reach out to if you need any help. In ...
Thu, 28 May, 2020 at 7:56 PM
Email domain verification using DKIM records
Note: DKIM is not applicable if you have a custom mailbox.  Domain verification is a mandatory check if you are using the default Freshdesk server as t...
Tue, 2 Jun, 2020 at 2:29 PM
Email Delivery Failure Notification
A large number of factors influence the successful delivery of emails. In a rare occasion that an email does not get delivered to one or more of the intend...
Tue, 20 Aug, 2019 at 4:26 PM