https://support.freshworks.com/support/home 2026-08-02T08:03:34+00:00 always 1.0 https://support.freshworks.com/support/solutions 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/45933 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/161688 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000027 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000028 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000128 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000151 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000202 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000253 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/50000000384 2026-08-02T08:03:34+00:00 always 0.8 https://support.freshworks.com/support/solutions/folders/74550 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/267396 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/270100 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/274157 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/274362 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/274996 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/275091 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/275101 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000101 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000107 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000110 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000111 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000447 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000449 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000455 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000458 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000460 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000464 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000465 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000466 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000467 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000468 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000513 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000575 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000577 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000660 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000790 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000791 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000793 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000794 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000000822 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000001128 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000001129 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000001685 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000001871 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000001987 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002009 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002674 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002729 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002780 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002781 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/folders/50000002782 2026-08-02T08:03:34+00:00 always 0.64 https://support.freshworks.com/support/solutions/articles/195168-configure-ip-restrictions-to-allow-or-block-access 2026-04-29T03:55:25-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/212901-ticket-archiving 2026-07-15T04:12:42-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/213865-password-policy 2026-04-04T02:20:18-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/217539-spam-and-trash 2025-03-13T04:18:59-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/218385-restricting-helpdesk-access-to-certain-domains-domain-whitelisting- 2024-06-25T02:47:19-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/234412-freshdesk-domains-to-whitelist-in-your-firewall 2024-06-12T11:31:06-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/237923-how-to-configure-sso-with-a-saml-2-0-identity-provider- 2023-07-05T06:15:05-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/238307-how-to-configure-sso-with-openid-connect- 2023-07-05T06:16:28-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/238672-how-to-configure-sso-with-oauth-2-0- 2023-07-05T06:17:38-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/238735-hipaa-configuration-guide 2023-08-02T11:18:42-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/238840-how-do-i-import-an-account-to-my-organization- 2021-03-08T06:56:52-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/239263-freshworks-terms-of-service-tos-update-march-2019 2020-03-27T06:27:22-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/240019-what-s-the-freshworks-organization-what-does-it-mean-for-me- 2023-01-09T03:02:17-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/240020-changes-to-the-freshworks-switcher-with-the-release-of-organisation-feature 2019-05-17T04:48:53-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/240106-how-to-configure-saml-2-0-for-freshworks-using-onelogin-updated-with-video-tutorial- 2023-07-05T06:19:21-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000007-organization-feature-release-notes 2020-05-01T03:11:07-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000128-using-functions-in-the-bot-builder 2021-10-27T04:15:04-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000206-freshworks-privacy-update 2019-09-17T08:07:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000468-configuring-actions-in-the-bot-builder 2021-01-22T16:04:05-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000469-configuring-multilingual-support-in-freddy-self-service 2021-01-26T08:08:48-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000668-what-is-single-sign-on-sso-how-does-sso-work- 2023-07-05T06:09:06-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000669-how-to-implement-single-sign-on-sso-for-freshworks- 2023-07-05T06:13:11-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000000670-how-to-configure-sso-with-custom-jwt-implementation- 2024-06-28T08:58:35-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001019-the-a-z-of-the-bot-builder-in-freddy-self-service 2021-02-03T15:57:16-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001020-bot-activities 2019-11-25T10:26:43-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001021-setting-up-your-api-library-in-the-bot-builder 2021-11-17T11:52:41-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001022-how-to-build-a-simple-bot-flow-with-freddy-self-service 2021-01-22T16:02:21-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001025-how-can-i-enable-disable-two-factor-authentication- 2026-02-19T05:43:47-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001053-setting-up-single-sign-on-for-your-wordpress-users 2021-07-13T10:31:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001062-conversations-in-the-chatbot-builder 2022-06-10T03:27:16-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001063-customizing-your-bot-widget 2021-01-22T16:03:54-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001076-introduction-to-analytics-and-some-answers-to-faqs 2025-02-25T13:04:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001077-breaking-down-terms-used-in-analytics 2025-02-25T13:03:58-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001078-building-a-new-report 2026-06-11T04:22:58-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001079-working-with-widgets 2020-09-28T02:13:11-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001080-sharing-reports-with-the-team 2023-01-04T09:43:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001081-export-data 2026-06-02T09:23:29-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001116-searching-for-widgets-and-reports 2026-01-02T07:06:10-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001117-visualizations-in-analytics 2025-03-02T15:02:51-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001121-configuring-conditional-flows-in-the-chatbot-builder 2022-05-31T03:11:39-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001124-deploying-your-freddy-self-service-bot-on-the-freshchat-widget 2022-06-06T07:13:15-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001125-setting-up-parameters-for-contextual-support 2021-01-26T06:31:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001658-single-sign-on-in-freshdesk 2023-07-03T06:14:59-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001682-setting-up-quick-actions-in-a-bot-conversation 2021-01-22T16:05:34-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001683-assign-a-conversation-to-a-freshchat-agent-from-chatbot 2022-06-06T07:13:15-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001684-how-to-deploy-your-bots-on-facebook-messenger 2021-04-29T04:35:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001722-freshworks-terms-of-service-tos-update-april-2020 2020-03-27T06:44:19-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001729-tls-v1-1-support-deprecation 2020-03-30T04:38:07-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000001751-attachment-security 2024-10-16T08:15:26-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002005-enabling-multiselect-in-your-freddy-self-service-bot-conversation 2021-01-22T16:04:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002049-configuring-freddy-answers-in-freddy-self-service 2021-02-16T07:43:49-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002088-configuring-custom-sso-policies-under-org 2025-09-23T02:09:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002092-freshdesk-cookie-policy 2024-05-27T15:23:23-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002120-freshworks-terms-of-service-tos-update-may-2020 2020-06-18T03:46:18-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002322-freshworks-privacy-policy-update-june-2020 2020-06-05T12:51:17-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002349-how-is-the-authentication-data-securely-exchanged-between-idp-and-sp- 2023-07-05T06:53:52-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002350-terms-and-their-definitions-to-understand-sso-better 2023-07-05T06:11:58-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002351-what-is-and-how-to-configure-agent-sso-and-contact-sso-for-an-organization- 2023-07-05T07:21:41-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002353-how-to-configure-saml-2-0-for-freshworks-using-okta-updated-with-video-tutorial- 2023-07-05T06:20:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002354-how-to-configure-saml-2-0-for-freshworks-using-azure-active-directory-updated-with-video-tutorial- 2026-02-17T05:10:28-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002355-how-to-configure-saml-2-0-for-freshworks-using-adfs- 2023-07-05T06:49:56-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002367-adding-a-text-widget-to-a-report 2020-09-02T06:06:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002368-customise-a-report-s-look 2026-01-02T07:13:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002369-can-i-have-multiple-sso-configurations-for-accounts-in-my-organization- 2023-07-05T06:51:50-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002370-what-is-a-custom-policy-how-is-it-different-from-a-default-policy- 2023-07-05T06:52:48-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002397-how-to-set-date-range-dimension- 2025-03-06T03:50:53-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002731-what-is-and-how-can-i-change-my-organization-url- 2022-05-24T06:01:44-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002732-i-am-an-existing-customer-what-changes-will-i-face-with-the-creation-of-organization- 2020-11-24T09:51:42-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002734-who-is-an-organization-admin-what-can-an-organization-admin-do- 2020-11-26T04:16:09-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002737-can-some-other-person-be-assigned-as-the-org-admin- 2020-07-14T05:11:23-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002738-can-i-remove-someone-as-an-organization-admin- 2020-11-26T04:21:21-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002739-navigating-to-and-around-the-neo-admin-center 2020-11-24T09:18:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002740-can-an-organization-admin-modify-users-profiles- 2023-07-05T07:34:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002741-how-can-i-secure-access-to-my-freshworks-accounts- 2023-07-05T07:22:40-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002745-what-is-the-purpose-of-introducing-the-new-freshworks-sign-in- 2023-07-05T07:29:39-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002746-i-am-a-customer-who-uses-only-one-product-of-freshworks-how-am-i-getting-benefitted-from-freshworks- 2023-07-05T07:30:08-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002749-i-forgot-my-password-how-can-i-reset-it- 2023-07-05T07:25:34-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002750-i-want-to-change-my-password-how-can-i-do-it- 2023-07-05T07:26:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002751-how-can-i-customize-the-password-policy-for-my-organization- 2023-07-05T07:27:46-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002752-my-account-is-locked-how-can-i-unlock-my-account- 2023-07-05T07:28:44-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002753-i-lost-my-device-that-is-used-to-configure-2fa-how-can-i-log-in- 2023-07-05T06:35:04-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002805-what-happens-when-i-request-to-import-an-account-from-another-organization- 2020-11-25T09:18:13-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002807-what-are-the-impacts-after-i-move-an-account-to-my-organisation- 2020-07-20T03:54:50-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002808-why-should-i-move-an-account-to-an-organization- 2020-11-25T08:43:49-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002835-what-happens-when-someone-requests-for-the-transfer-of-an-account-in-my-organization- 2020-11-25T09:21:53-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002843-what-are-the-differences-between-using-the-freddy-self-service-widget-and-the-conversations-widget- 2022-06-06T07:13:28-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002847-freddy-self-service-billing-faqs 2020-09-01T04:27:18-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002848-common-troubleshooting-tips-while-integrating-freshchat-with-freddy-self-service 2021-03-17T05:23:45-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002849-how-to-set-up-custom-properties-attributes-in-freddy-self-service- 2021-01-26T07:48:52-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002851-freddy-self-service-for-mobile-apps 2021-03-04T14:59:46-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002852-using-custom-javascript-functions-in-freddy-self-service-bots 2021-01-26T08:13:34-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002853-deploying-freddy-self-service-bots-on-whatsapp 2021-02-03T15:56:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002855-versioning-in-freddy-self-service-bots 2021-01-22T16:03:59-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002857-deploying-multilingual-bots-with-freddy-self-service 2021-01-26T08:07:48-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002893-configuring-dialogs-in-freddy-self-service 2021-01-22T16:02:25-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002894-what-are-the-differences-between-the-input-options-in-the-bot-builder- 2021-01-22T16:02:31-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002896-languages-supported-in-freddy-self-service 2020-08-27T08:13:46-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002898-deploying-the-bots-on-your-website 2021-02-03T15:51:12-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002904-what-are-the-input-options-supported-by-the-freddy-self-service-bot- 2021-02-03T15:59:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002905-integrating-freshdesk-with-freddy-self-service 2021-02-03T15:53:50-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002906-using-different-bot-flows-for-multiple-freshchat-channels-topics 2022-06-06T07:13:30-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000002985-reauthorization-of-custom-mailbox 2026-06-11T06:33:17-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003107-what-s-neo-admin-center- 2021-02-17T04:23:50-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003133-what-is-freshworks-neo-admin-center- 2020-11-25T10:26:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003134-organization-admins-in-neo-admin-center 2026-01-14T03:30:02-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003135-how-to-access-freshdesk-with-freshworks-neo-admin-center 2026-01-14T03:34:49-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003138-here-is-what-you-need-to-know-about-the-new-security-ui 2023-07-05T06:06:15-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003150-how-can-i-delete-my-organization- 2021-02-09T07:00:17-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003238-use-freddy-self-service-widget-and-assign-to-freshchat-agent 2022-06-06T07:13:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003252-how-can-an-organization-admin-enforce-2fa-as-a-policy-for-all-or-some-users-in-the-organization- 2023-07-05T06:39:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003253-i-have-lost-both-the-device-and-the-recovery-codes-needed-to-finish-2fa-how-can-i-log-in-to-my-accou 2023-07-05T06:40:01-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003254-how-can-an-organization-admin-send-recovery-codes-to-the-user- 2023-07-05T06:44:56-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003255-how-can-an-organization-admin-disable-2fa-for-a-user- 2023-07-05T06:45:40-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003375-how-to-configure-saml-2-0-for-freshworks-using-shibboleth-updated-with-video-tutorial- 2023-07-05T06:55:34-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003388-can-i-specify-the-number-of-concurrent-parallel-sessions-a-user-of-my-organization-can-have-active- 2025-07-04T03:09:15-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003389-how-do-i-create-a-har-file-from-my-browser-to-send-to-the-freshworks-support-team- 2025-10-07T03:30:23-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003559-adding-an-image-to-your-report 2025-03-02T15:36:30-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003652-making-use-of-named-entity-recognition-ner-in-the-bot-builder 2021-07-12T05:15:42-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003833-configuring-multipart-form-api-in-bot-builder 2022-06-06T07:14:10-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003867-self-serve-billing-portal 2022-01-11T01:08:17-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003880-creating-custom-metrics 2023-11-08T09:14:02-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003883-creating-custom-attributes 2023-11-08T09:16:00-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003884-interactive-filters-as-widgets 2021-12-02T00:03:40-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003887-quick-filters-for-widgets 2021-12-01T23:58:23-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003936-how-to-configure-passwordless-authentication- 2023-07-05T07:30:57-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003992-how-can-i-configure-session-timeout- 2023-07-05T07:32:41-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000003999-how-can-configure-idle-session-timeout- 2023-07-05T07:33:13-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004075-how-can-i-create-a-custom-url- 2024-07-05T08:55:09-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004270-exporting-data-about-your-bot-behavior 2022-06-10T03:22:01-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004738-how-can-i-choose-the-right-plan- 2022-12-22T04:22:37-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004739-how-can-i-purchase-activate-a-subscription- 2022-12-22T04:23:08-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004740-how-can-i-switch-currency-during-purchase- 2022-12-22T04:23:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004741-how-can-i-buy-more-licenses- 2022-12-22T04:22:00-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004742-how-can-i-decrease-the-number-of-licenses- 2022-12-22T04:21:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004743-how-can-i-upgrade-my-subscription-plan- 2022-12-22T04:20:55-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004744-how-to-add-add-ons-to-my-plan- 2022-12-22T04:20:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004745-how-can-i-move-to-a-lower-plan- 2022-12-22T04:19:52-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004746-how-can-i-edit-my-billing-frequency- 2022-12-22T04:19:18-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004748-how-can-i-edit-my-billing-information- 2022-12-22T04:18:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004749-how-can-i-view-and-download-invoices- 2022-12-22T04:18:48-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004750-faqs-on-offline-billing 2022-08-10T13:36:51-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004810-what-s-new-in-analytics- 2022-08-29T11:02:58-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000004887-unified-billing-experience-for-offline-paying-customers 2022-09-13T06:33:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005573-restrict-file-extensions 2025-09-02T02:22:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005576-how-can-i-access-my-billing-audit-logs- 2022-12-19T11:58:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005619-allowlist-nat-ips 2026-03-13T03:45:44-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005621-enabling-tls-1-2-strong-cipher-suites 2023-06-23T07:53:26-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005660-configuring-csp-for-freshdesk-portal 2025-09-25T06:21:12-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000005691-how-can-i-create-multiple-product-trials-under-one-organization- 2023-02-03T04:24:22-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000006094-sub-totals-and-grand-totals- 2023-04-21T10:21:21-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000006422-getting-started-with-freddy-copilot 2023-06-16T06:10:00-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000006423-getting-started-with-apps-from-the-global-apps-framework 2023-07-13T03:05:47-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000006656-update-on-ip-allowlisting-for-freshdesk-application-load-balancer 2024-06-07T07:06:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000008813-unified-analytics-for-freshworks-customer-service-suite 2024-10-16T08:16:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000009051-freddy-insights 2025-06-09T03:40:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000009908-a-complete-guide-to-admin-roles-within-neo-admin-center 2024-05-06T10:03:32-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010112-why-is-the-date-not-included-in-the-scheduled-widget-or-report-file-name-that-s-emailed-to-recipients 2025-05-04T02:50:00-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010113-can-the-owner-of-a-report-be-changed- 2025-03-02T15:47:16-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010114-who-can-change-the-ownership-of-reports-and-how- 2025-03-02T15:43:39-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010115-what-happens-to-existing-private-reports-created-by-a-user-who-is-deleted-from-the-system- 2024-08-07T08:30:05-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010116-what-happens-to-existing-shared-reports-created-by-a-user-who-is-deleted-from-the-system- 2024-08-07T08:28:00-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010117-by-when-can-i-expect-to-receive-the-scheduled-widgets-and-reports-on-email- 2024-08-05T09:42:40-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010119-by-when-can-i-expect-to-receive-the-data-exports-on-email- 2024-08-05T10:00:28-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010120-how-do-the-filters-in-the-last-1-months-and-in-the-last-30-days-differ-from-each-other- 2025-05-04T02:57:57-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010121-why-doesn-t-the-unresolved-tickets-metric-not-work-beyond-a-certain-point- 2024-08-05T10:16:40-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010453-necessary-configuration-changes-to-ensure-uninterrupted-portal-access- 2025-01-27T00:29:37-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010547-advanced-funnel-chart 2025-02-11T10:19:08-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010613-why-does-the-option-to-view-data-in-a-tabular-format-not-appear-for-my-widget- 2025-02-27T14:44:08-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010641-how-to-group-data-by-more-than-2-attributes- 2026-01-02T07:20:28-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010642-how-to-create-a-custom-attribute-by-combining-2-attributes- 2026-01-02T07:23:13-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010726-how-to-group-by-conditional-fields- 2025-04-03T02:25:20-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000010733-nat-ip-address-whitelisting-for-sso 2026-03-14T02:32:31-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011149-viewing-and-configuring-accounts-portals-and-their-security-policies-in-neo-admin-center 2025-05-12T05:52:30-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011338-how-to-change-the-unit-of-measure-for-time-based-metrics- 2025-06-17T04:58:01-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011355-for-how-long-are-the-data-exports-email-and-download-links-valid- 2025-06-19T04:35:34-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011460-why-did-i-receive-a-warning-or-failure-message-about-data-export-size-and-how-can-i-fix-it- 2025-07-23T04:14:37-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011501-how-can-i-terminate-active-sessions-of-my-users- 2025-08-01T04:06:22-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011587-how-to-use-the-unresolved-tickets-metric- 2026-06-11T07:05:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011751-what-s-the-difference-between-the-in-the-last-and-between-operators-used-in-filters- 2025-11-13T05:07:19-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011817-how-to-optimize-reports-for-dark-mode-in-analytics- 2026-01-12T04:12:27-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000011904-mandatory-two-factor-authentication-for-freshworks-org-admins 2026-02-19T05:13:10-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012012-organize-analytics-reports-with-folder-management 2026-03-12T06:50:07-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012017-share-folders-for-analytics-reports 2026-03-12T06:47:41-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012018-advanced-chart-types-in-analytics 2026-03-19T03:01:33-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012019-how-often-do-analytics-reports-get-updated-data 2026-03-13T01:39:53-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012022-mec-to-eun-migration-guide 2026-03-17T01:05:39-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012043-move-freshworks-accounts-to-a-new-organization 2026-03-26T03:37:39-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000012801-log-in-using-passkey 2026-05-13T10:07:03-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000013930-export-reports-and-widgets 2026-06-02T09:21:56-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000013935-accessibility-compliance-of-freshworks-products 2026-06-03T03:59:29-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000013936-how-to-enable-merged-deleted-and-spam-tickets-data-in-analytics 2026-06-03T07:03:36-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000013966-allowed-links-for-agents-in-freshdesk 2026-07-16T05:15:26-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000014351-vpat-documents-for-freshservice 2026-08-01T06:49:50-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000014352-vpat-documents-for-freshdesk 2026-08-01T02:22:37-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000014353-accessibility-compliance-of-freshworks-products 2026-08-01T02:25:44-03:00 always 0.512 https://support.freshworks.com/support/solutions/articles/50000014354-accessibility-audit-methodology 2026-08-01T02:26:27-03:00 always 0.512